Delivery et returns

Delivery : 


Orders to Metropolitan France will be sent in Letter followed with tracking number. Once your order recorded, it will be confirmed by email and sent in most cases within 2-4 days.
All orders are shipped from Paris, La Poste. The fee is based on the amount, and you are given prior to the payment into the details of your shopping cart. 
Delivery times are 2 to 4 working days for France, after the confirmation. 

Deliveries are made to the address specified in the order. The risks are borne by the purchaser at the time the goods have left the premises of Mr. Simone. In case of damage during transportation, complaint must be made with the carrier within three days of delivery. Delivery times are only given as an indication; if they exceed thirty days from the order, the sales contract may be terminated and the buyer paid.


Return, exchange & refund: 


In accordance with the provision of the Consumer Code on distance selling (L121-16 and following of the Consumer Code), you have the right of withdrawal without having to justify any reason, without penalty, only return costs at your expense. The law provides that the purchaser of a product has to do a period of seven / 7 working days of delivery. If this deadline expires on a Saturday, Sunday or holiday or holiday, it is extended to the next working day. Beyond this deadline, the company Mr. Simone will be free to refuse the exchange or refund. 
Your applications should be made to the following email address: boutique@monsieursimone.com 

The exchange or refund items will not be accepted if the items ordered are returned in perfect condition, not worn, washed or soiled or damaged. The return costs are your responsibility, but the shipping will not be billed if you exchange. For sale items or enjoying a discount, you will receive a credit note on your next purchase. 


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